Last Edit: September 9th, 2024

Privacy Policy

Welcome to Spring15.com. We value your privacy and are committed to protecting your personal information. Please take a moment to review our Privacy Policy outlined below. By continuing to use our website, you acknowledge and agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide to us when you register on our site, place an order, subscribe to our newsletter, or otherwise engage with our services. This information may include:
Personal Identification Information: Name, email address, phone number, mailing address.
Payment Information: Credit card number, billing address (stored securely via third-party payment processors).
Account Information: Username, password, order history.
Marketing Preferences: Communication preferences, product interests.
Automatically Collected Information: IP address, browser type, device information, browsing activity, cookies.

2. How We Use Your Information

We use the personal information collected for various purposes, including:
-To process and fulfill your orders.
-To send you order confirmations, shipping updates, and customer service communications.
-To personalize your shopping experience and recommend products.
-To send promotional emails and newsletters (you can opt-out at any time).
-To improve our website and customer experience through analytics.
-To comply with legal obligations, such as fraud prevention.

3. How We Share Your Information

We do not sell your personal information. We only share your data in the following situations:
Service Providers: We may share your information with third-party service providers to process payments, fulfill orders, manage marketing campaigns, and provide other business services.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
Legal Obligations: We may disclose your data when required by law, such as in response to a court order or governmental request.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies allow us to remember your preferences, improve site functionality, and provide you with personalized content.
You can control or disable cookies through your browser settings, but this may affect your user experience.

5. Data Security

We take the security of your personal information seriously and use industry-standard security measures, such as encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete data.
Deletion: You may request the deletion of your personal data, subject to certain exceptions.
Opt-Out of Marketing: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Data Portability: You may request a copy of your data in a portable format.
Object to Processing: You can object to certain types of data processing, such as profiling for marketing purposes.

7. Privacy Rights for California Residents (CCPA)

If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA). These include:

Your CCPA Rights:
Right to Know: You have the right to request details of the personal information we have collected about you over the past 12 months, including the categories of information, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (such as information necessary to complete a transaction, detect security incidents, comply with legal obligations, etc.).
Right to Opt-Out of Sale: We do not sell personal information to third parties. If we do, you have the right to opt out of such sales of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. For example, we will not deny you goods or services, charge you different prices, or provide a different level of service based on your exercise of these rights.

How to Exercise Your CCPA Rights:
To exercise any of the rights described above, please contact us:
Email: support@spring15.com

We may request verification of your identity before processing your request. We will respond to verified requests within 45 days, as required by the CCPA.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us to remove it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

support@spring15.com

For returns and refunds:

returns@spring15.com

For partnerships or collaborations:

partners@spring15.com

For marketing:

marketing@spring15.com

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